de33 Terms & Conditions
Please read this document carefully before using the de33 platform — all terms related to accounts, bonuses, deposits and withdrawals, and responsible gaming are described in detail here.
Table of Contents
- 1. Introduction & Acceptance
- 2. Eligibility & Age Requirement
- 3. Account Registration
- 4. Deposits & Withdrawals
- 5. Bonuses & Promotions
- 6. Gaming Rules
- 7. Responsible Gaming
- 8. Security & Privacy
- 9. Intellectual Property
- 10. Limitation of Liability
- 11. Account Suspension & Closure
- 12. Changes to Terms
1. Introduction & Acceptance
These terms and conditions ("Terms") govern the use of the de33 platform and all services within it. By visiting the de33 website, opening an account, or using any service, you are considered to have read, understood, and accepted these Terms in full.
de33 is an online entertainment gaming platform offering cricket betting, live casino, slot games, fishing games, and a variety of other games. The platform supports Bangladeshi users in both Bengali and English.
These Terms may be updated at any time. For significant changes, de33 will endeavor to notify users through appropriate means. The latest version will always be available on this page.
2. Eligibility & Age Requirement
The following eligibility requirements must be met to register and use the de33 platform:
- The user must be at least 21 years of age.
- All information provided must be completely accurate and your own.
- No individual may open more than one account.
- You must use your own device and payment method.
- Playing on behalf of another person or using their device is prohibited.
For age or identity verification, de33 may request a copy of a national identity card, passport, or driving licence. Failure to submit documents may result in the account being restricted or suspended.
3. Account Registration & Management
To open an account with de33, accurate and complete information must be provided. Submitting incorrect or false information during registration is a breach of these Terms and may result in account termination.
3.1 Account Security
- Keep your password completely confidential and do not share it with anyone.
- Use uppercase letters, lowercase letters, numbers, and special characters to make your password strong.
- Do not use easily guessable passwords (date of birth, name, etc.).
- Avoid using the "Remember Password" option on someone else's device.
- If you notice any suspicious activity on your account, contact support immediately.
3.2 One Account Policy
Only one de33 account is permitted per person. If multiple accounts are found under the same individual's name, all accounts will be closed immediately and all accumulated funds and bonuses may be forfeited.
3.3 Updating Contact Information
If the phone number or email registered on your account changes, notify the support team right away. Having outdated information may cause you to miss important notifications and may create difficulties in account recovery.
4. Deposits & Withdrawals
de33 supports the following payment methods:
- Mobile Banking: bKash, Nagad, Rocket, Upay
- Bank Transfer: Major public and private commercial banks in Bangladesh (e.g. Dutch-Bangla Bank, BRAC Bank, Islami Bank)
Deposit: minimum ৳300 (applicable for all methods).
Withdrawal: minimum ৳500.
Standard withdrawal processing time: 15 minutes to 2 hours.
4.1 Deposit Terms
- Only use a payment method registered in your own name.
- Deposits from third-party accounts are prohibited.
- Keep your deposit receipt — you may need to show it to the support team if an issue arises.
4.2 Withdrawal Terms
- Withdrawals can only be made using the same method through which the deposit was made.
- Wagering requirements must be met before bonus funds can be withdrawn (details in Section 5).
- Large withdrawal amounts may be delayed if identity verification is not complete.
- de33 reserves the right to hold withdrawals in cases of fraud or suspicious activity.
If you experience any technical issues with deposits or withdrawals, contact us immediately via live chat or at [email protected].
5. Bonuses & Promotions
de33 offers attractive bonuses and promotional offers for its users. Each bonus has its own terms that must be followed.
5.1 Welcome Bonus
200% bonus on the first deposit, up to a maximum of ৳20,000.
Example 1: ৳1,000 deposit → ৳2,000 bonus → total balance ৳3,000.
Example 2: ৳22,000 deposit → ৳20,000 bonus → total balance ৳42,000.
5.2 Wagering Requirements
To make the bonus withdrawable, you must wager 20 times the bonus amount. Wagering applies only to the bonus amount — not to the deposited funds.
5.3 General Bonus Terms
- A bonus may only be received once per account.
- If bonus abuse is found (multiple accounts, coordinated betting), the bonus will be cancelled.
- If the wagering requirement is not met within the specified time limit, the bonus will expire.
- de33 reserves the right to modify or cancel any promotion.
6. Gaming Rules
Gaming on the de33 platform is conducted in a completely fair and transparent manner. We work with established game providers to ensure fair play across all games.
6.1 Permitted Use
- All games must be played for personal entertainment purposes.
- The use of automated software, bots, or any other automation is prohibited.
- Collusion with other players to influence game outcomes is prohibited.
- Exploiting any technical error or system vulnerability to gain an advantage is prohibited.
6.2 Technical Errors
Any amount incorrectly credited due to a technical error may be reclaimed by de33. It is your responsibility to notify the support team immediately if such an incident occurs. Taking advantage of an error is a serious breach of these Terms.
6.3 Sports Betting
- All bets will be settled according to the established rules and published market terms.
- If a match or event is cancelled, the bet amount will be refunded.
- If a suspicious betting pattern is detected, de33 may suspend settlement pending a review.
7. Responsible Gaming
de33 believes that gaming should be an enjoyable form of entertainment — never a burden or a cause of addiction. We therefore place the highest priority on responsible gaming.
- Never bet beyond your means.
- Avoid increasing your bets to chase losses.
- You can set limits on your own account if needed — deposit limits, session time limits, or temporary breaks.
- If you feel you have a gaming problem, contact our support team.
For support, contact us 24/7 via live chat or at [email protected]. We are ready to assist in both Bengali and English.
8. Security & Privacy
de33 takes the protection of your personal information and financial data very seriously. Our platform is secured with SSL encryption, which encrypts all data transmissions.
8.1 Data Collection & Use
- Personal information provided during registration will be used solely for the purpose of delivering services.
- Your information is not sold to third parties.
- Information may be verified as needed for identity verification and fraud prevention.
8.2 Suspicious Activity
de33 remains vigilant in preventing money laundering or fraudulent activity. If suspicious transactions or activity are detected, an account may be temporarily suspended pending review.
For full details of our privacy practices, please read our Privacy Policy page.
9. Intellectual Property & Copyright
All content on the de33 platform — logos, designs, text, graphics, software, databases — is the intellectual property of de33 or its licensors and is protected by applicable law.
- Copying, distributing, or republishing any content from the platform without written permission from de33 is prohibited.
- Game software and code are entirely owned by the respective game providers.
- Limited access for personal, non-commercial use is permitted.
10. Limitation of Liability
de33 makes every effort to operate a safe and reliable platform. However, de33's liability will be limited in the following circumstances:
- If gameplay is disrupted due to loss of internet connection or issues with the user's device.
- If account information falls into the hands of a third party due to the user's own negligence.
- If the service is disrupted due to force majeure events — natural disasters, government orders, cyberattacks, etc.
- In the case of delays caused by a third-party payment provider.
de33 is committed to providing appropriate resolution for errors directly under its control. For any issues, please contact our support team.
11. Account Suspension & Closure
de33 reserves the right to temporarily suspend or permanently close an account in the following circumstances:
- Violation of any clause of these terms and conditions.
- Registration using false or misleading information.
- Operating multiple accounts.
- Abuse of the bonus system.
- Fraudulent or suspicious financial transactions.
- Use of automated software or bots.
- Offensive behavior toward other users or staff.
- If identified as a minor.
11.1 User's Own Request
If you wish to close your account yourself, please contact the support team. It is your responsibility to withdraw any remaining balance before closure.
12. Changes to Terms and Conditions
de33 reserves the right to modify, add to, or remove any part of these terms and conditions at any time. A notice will be posted on the platform for significant changes.
- Continued use of the platform after updated terms and conditions are published will be considered acceptance of the new terms.
- Visit this page regularly to stay informed about the latest terms and conditions.
- If you have any questions about a change, contact us at [email protected].
If any part of these terms and conditions is found to be invalid or unlawful, it will apply only to that specific part — the remaining terms and conditions will remain fully effective.
Have questions about the terms and conditions?
Our 24/7 support team is ready to answer all your questions in Bengali and English. Contact us via live chat or email us at [email protected].